9. Human in the Loop of AI Systems in Manufacturing

By Christos Emmanouilidis, University of Groningen, The Netherlands | Sabine Waschull, University of Groningen, The Netherlands

Downloaded: 1959 times

Published: 22 Nov 2021

© 2021 Christos Emmanouilidis | Sabine Waschull


Artificial Intelligence (AI) in manufacturing is typically looked upon from the viewpoint of its contribution to automation. Additionally, the role of AI in augmenting human activities has been the subject of a wide range of studies with impact on practical applications in manufacturing environments. Recently, the empowering effect of human and AI actors working in synergy has attracted increased attention. After outlining relevant work, this chapter considers the potential emergent outcomes of such a synergy in a way that goes beyond automation or augmentation. Aimed at both developers and work designers, the present work proposes a model of human-AI interaction along with an outline of key concepts and success criteria towards making human-AI interaction more effective.