FAQ - Frequently Asked Questions

Our Content

Do you have title lists of the publications?

All our FnTs are listed on our FnTs page. All our journals are listed on our Journals page. We also have price lists in PDF format available here. This gives you an overview of our publications announced for the current year and the last year.

Do you provide Marc records?

Our Marc records are available here. These are the Marc records for the journal articles.

Where is your content archived?

All our content is archived in LOCKSS and Portico.

Do you allow self-archiving for authors (including archiving in institutions)?

We allow all authors to self-archive in institutional repositories. We request an embargo period of 12 months. Authors can self-archive pre-prints in SSRN and we support RePEc indexing.

Do you allow interlibrary loans?

Yes, interlibrary loans of print versions are allowed.

Do you allow your publications to become part of print or electronic course packs?

Yes, the use of our content in course packs within the institution is allowed without restriction.

Do you allow your publications to be distributed as part of MOOCs (Massive Open Online Courses)?

No, this is not allowed.

Are your publications included in link resolver knowledgebases and discovery tools?

Yes, our articles are included in all link resolver databases and discovery services.

How can librarians keep current with new content, features and/or services?

We send out a regular monthly newsletter for electronic resource librarians. We will automatically add the contact email address given at time of subscription. Other email addresses can be added by sending an email to journal.admin@nowpublishers.com with a request to be added.

How can individuals/librarians keep current with newly published content?

Sign up for alerts for each journal.

Article Help

Why is the download button inactive?

You or your institution does not subscribe.

Why am I seeing a journal article, book and e-book available for the same title?

All of now's Foundations and Trends® content is published in three formats: journal, e-book and print book. Each version differs in its functionality and price. This enables customers to purchase the content in a format that best meets their needs and budget.

How should I cite an article

The provided "suggested citation" for each article can be exported by clicking the "export" button at the end of the citation.

Our Website

Is this website compatible with mobile devices?

Yes, our website is fully compatible with mobile devices.

Do you have a license agreement?

Yes. This can be downloaded here.

Do you support customer branding of your site?

Yes, your institution's name will appear at the top of each page on our website.

Is your website OpenURL compliant?

Yes, we use DOIs for all our articles.

Can I sign up for RSS Feeds

Yes, sign up for RSS Feeds for each journal.

Access

How do I log in on the website?

You can log in to the website with the username and password associated with your institutional or individual subscription. You will then have access to the content to which you or your institution subscribes. If access is already enabled, you will be logged in automatically.

Are backfiles included with the subscription?

We do not include any back files in the subscription. We believe in giving perpetual access for all content. We are happy to provide you with a quote for the back issues on request.

Is remote access via proxy servers by authorized users allowed?

Yes. Remote access is supported and allowed.

Do you allow alumni remote (off-campus) access to the resource?

Yes, provided this is routed via a proxy server under control of the university.

Is there an administrative account for checking usage and configuring settings for the resource?

Yes, details will be provided once we receive a subscription.

How do I download my usage statistics?

Log in to the website with the username and password associated with your subscription. You will be able to download usage reports from May 2013 until today. All usage statistics from before May 2013 are located in our archive. If you need these user statistics, e-mail journal.admin@nowpublishers.com to request and review previous usage statistic reports.

What type of usage reports do you provide?

Our usage reports are COUNTER compliant.

Sales

How do I purchase a book?

You can order directly on our secure website. Navigate to the article you wish to purchase and scroll down to the “Book Details” section. Click the “Buy book” button and enter your contact information. Your e-mail will be used for your payment confirmation and shipping information. After you click the “Buy now” button you will be re-directed to PayPal to purchase the book. After you purchase the Book via PayPal, please note that the order process can take up to two business days. If you require expedited shipping, contact us directly.

After the book order is processed by now publishers, you will receive an e-mail containing a copy of the paid invoice and shipping information. Estimated delivery time is 7-10 business days.

All of our books are also available through regular bookshops and online booksellers, such as Amazon and Barnes and Noble. Click here for more information.

Can I return a book if I am not satisfied with it?

Yes, as long as the returned merchandise adheres to the terms and conditions of now's return policy.
Download the PDF of the Return Policy here.

How do I purchase an e-book?

You can order directly on our secure website. Navigate to the article you wish to purchase and scroll down to the “Book Details” section. Click the “Buy E-book” button and enter your contact information. Your e-mail will be used for payment confirmation and access information. After you click the “Buy now” button you will be re-directed to PayPal to purchase the e-book. After you purchase the E-book via PayPal, please note that you will not receive instant access to the E-book. The order process can take up to two business days.

After the E-book order is processed by now publishers, you will receive an e-mail containing a copy of the paid invoice, information on how to access the content and your log-in credentials. Access to the E-book is by username/password. Access via IP address is available upon e-mail request: sales@nowpublishers.com.

How do I subscribe to a Journal or Journal Package?

Electronic only, print only and combined journal subscriptions are available. Full details are available in our price list.

We offer a number of packages which include a discount on the standard list price. To receive more information or a quote, email us at sales@nowpublishers.com.

Packages of technology-related Foundations and Trends journals are available from our sales partners, the IEEE.